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Preparing your personalized health experience
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Preparing your personalized health experience
Billing questions and payment issues
Go to Account > Manage Subscription (or open healthaevumai.com/manage-subscription), select "Cancel Membership", and confirm. There is no fee and no call to support needed. You keep your Essential, Pro, or Elite benefits until the end of the current billing period, then your account returns to Free and you are not charged again. If you subscribed through the Apple App Store or Google Play, cancel in your App Store or Google Play subscription settings; the app links you there.
Supplement auto-ship is billed separately from your membership, so cancelling one does not cancel the other. On the same Manage Subscription page (or Dashboard > My Supplement Plan), find the pack under Auto-ship, select "Cancel auto-ship", and confirm. Future charges stop at the end of the current period. If you only need a break, you can skip the next shipment or pause instead. An order that is already paid is made to order and cannot be cancelled from the page; contact support for that.